A Teller, or Bank Teller, is responsible for interacting with customers who want to withdraw or deposit money into their bank accounts. Their duties include following bank policies to ensure ethical business practices, greeting customers and helping them with their needs and speaking with customers about new products and other offerings at their bank location.
एक Teller को विभिन्न कर्तव्यों और जिम्मेदारियों को पूरा करने में सक्षम होना चाहिए। निम्नलिखित कुछ कर्तव्य और जिम्मेदारियाँ हैं जिन्हें एक Teller को निष्पादित करने में सक्षम होना चाहिए:
- Receive checks, money, debit and credit payments from clients.
- Solve any issues that pertain to the transactions.
- Answer all accounts- and banking-related inquiries.
- Follow company procedures to count and manage all the funds they receive from customers.
- Build and maintain customer relations by providing high-quality services.
- Use the provided electronics to document all transactions they conduct during their shift.
प्रतिस्पर्धी Teller के पास कुछ कौशल और योग्यताएँ होंगी, जिनमें शामिल हैं:
- Strong written and spoken communication skills
- Computer knowledge
- Basic math skills
- Good customer relations skills
- Knowledge of how to balance ledgers and manage the cash drawer
- Understanding of financial terms, practices and laws
