A Quality Assurance Professional, or Quality Control Professional, is in charge of inspecting products at different phases in their development to ensure they meet a set of consistent standards. Their duties include performing visual inspections, recording quality issues and planning processes to decrease the instance of defects in products.
एक Quality Assurance को विभिन्न कर्तव्यों और जिम्मेदारियों को पूरा करने में सक्षम होना चाहिए। निम्नलिखित कुछ कर्तव्य और जिम्मेदारियाँ हैं जिन्हें एक Quality Assurance को निष्पादित करने में सक्षम होना चाहिए:
- Documenting and reporting product or service quality levels
- Developing and implementing standards for inspection
- Developing a workflow for product inspection
- Developing plans to help a company manage waste
- Communicating with other team members to solve problems
- Following up with the appropriate channels when mistakes are found
प्रतिस्पर्धी Quality Assurance के पास कुछ कौशल और योग्यताएँ होंगी, जिनमें शामिल हैं:
- A keen eye for detail
- Communication skills
- Computer literacy
- Database management
- The ability to consistently identify mistakes across thousands of inspections
- The ability to closely follow quality standards
