A Computer Technician, or Computer Support Technician, is responsible for maintaining computer systems within a business setting. Their duties include installing computers, routers and other hardware, updating or repairing existing systems and troubleshooting problems with hardware.
एक Computer Technician को विभिन्न कर्तव्यों और जिम्मेदारियों को पूरा करने में सक्षम होना चाहिए। निम्नलिखित कुछ कर्तव्य और जिम्मेदारियाँ हैं जिन्हें एक Computer Technician को निष्पादित करने में सक्षम होना चाहिए:
- Paying close attention to the user’s description of their computer problem and asking questions to identify the problem and determine how to solve it
- Training users on how the use of new hardware or software
- Testing and evaluating the organization’s computer network
- Troubleshooting network problems and individual user hardware or software problems
- Setting up or repairing computer hardware and other associated devices such as printers and scanners
प्रतिस्पर्धी Computer Technician के पास कुछ कौशल और योग्यताएँ होंगी, जिनमें शामिल हैं:
- Communication skills
- Listening skills
- Customer service skills
- Problem-solving skills
- Analytical skills
