A Car Salesperson, or Auto Sales Representative, is responsible for selling cars, trucks and vans for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership and participating in test drives with interested customers.
एक Car Salesperson को विभिन्न कर्तव्यों और जिम्मेदारियों को पूरा करने में सक्षम होना चाहिए। निम्नलिखित कुछ कर्तव्य और जिम्मेदारियाँ हैं जिन्हें एक Car Salesperson को निष्पादित करने में सक्षम होना चाहिए:
- Greet customers arriving at the dealership
- Showcase the dealership’s vehicles and explain their features and warranties to customers
- Answer customer questions about cars, financing and purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Negotiate car prices and trade-in values for customers’ vehicles
- Coordinate with the finance department to determine each customer’s financing and ownership options
- Contact past customers to ensure they are satisfied with their vehicles
प्रतिस्पर्धी Car Salesperson के पास कुछ कौशल और योग्यताएँ होंगी, जिनमें शामिल हैं:
- Exceptional customer service skills, including interpersonal communication and rapport building
- In-depth knowledge of the dealership’s vehicles, finance options and sales process
- Intuition to anticipate which cars will appeal to different customers
- Active listening to best determine a customer’s wants and needs
- Persuasiveness to convince customers to make a purchase
- Negotiation skills to offer deals that satisfy customers while ensuring profit for the dealership
- Organization and time management to handle many different customers, including past customers, at once
- Knowledge and passion for vehicles
