A Bank Teller, or Bank Clerk, helps customers with routine financial transactions. Their day-to-day duties include making deposits, handling withdrawals and issuing money orders or cashier’s checks to bank customers.
एक Bank Teller को विभिन्न कर्तव्यों और जिम्मेदारियों को पूरा करने में सक्षम होना चाहिए। निम्नलिखित कुछ कर्तव्य और जिम्मेदारियाँ हैं जिन्हें एक Bank Teller को निष्पादित करने में सक्षम होना चाहिए:
- Recording transactions, which involves logging checks and preparing transaction reports
- Counting and packaging currency
- Reconciling cash drawers
- Opening new accounts and helping with loan applications
- Exchanging foreign currency
- Promoting the bank’s products and services, such as checking and savings accounts, loans, certificates of deposit (CDs) and credit cards
- Keeping customers’ personal information confidential
- Communicating with other bank team members
प्रतिस्पर्धी Bank Teller के पास कुछ कौशल और योग्यताएँ होंगी, जिनमें शामिल हैं:
- Written and oral communication skills to handle inquiries and keep accurate records
- Organization skills to keep their workstations and drawers tidy and easily accessible
- Time-management skills to complete assigned duties during a work shift
- Teamwork skills to assist other Tellers and bank personnel as needed
- Multitasking skills to quickly shift from transaction to transaction
- Arithmetic skills to count money accurately
- Computer literacy to access account information and process transactions
- Working knowledge of bank policies regarding topics such as filing suspicious activity reports and customer identification
