बिक्री > Automotive Service Writer
Automotive Service Writer
दूर
An automotive service writer serves as the liaison between a technician team and customers. Automotive service writer job duties and responsibilities ensure that customers receive the best possible service and that technicians can focus on making necessary repairs. They handle everything from obtaining initial information from the customer to determining and communicating repair costs. In addition, they act as an advocate for customers, helping to eliminate unnecessary delays. Should complaints arise, the automotive service writer works to resolve them.
A thorough automotive service writer job description should outline the skills and qualifications needed to perform their job duties and responsibilities well.
एक Automotive Service Writer को विभिन्न कर्तव्यों और जिम्मेदारियों को पूरा करने में सक्षम होना चाहिए। निम्नलिखित कुछ कर्तव्य और जिम्मेदारियाँ हैं जिन्हें एक Automotive Service Writer को निष्पादित करने में सक्षम होना चाहिए:
- Promptly greeting customers who walk into the shop
- Listening to customers describe auto problems
- Asking follow-up questions to help diagnose issues
- Entering customer information into a database
- Tracking the progress of each job
- Compiling work estimates and communicating them to the customer
- Answering customers’ questions regarding the nature of repairs and their costs
- Billing the customer or accepting payment when the job is complete
प्रतिस्पर्धी Automotive Service Writer के पास कुछ कौशल और योग्यताएँ होंगी, जिनमें शामिल हैं:
- Strong listening skills to gather information from customers
- Effective interviewing skills to ask follow-up questions
- Thorough knowledge of automobiles to gather information and discuss vehicles with authority
- Verbal communication skills to explain complex technical problems in simple terms
- Familiarity with database software used for entering customer information
- Arithmetic ability to calculate the total cost of parts and labor when creating estimates
- Organizational skills to keep track of multiple jobs and manage estimates and other paperwork
यदि आप किसी Automotive Service Writer से संबंधित पदों के लिए भर्ती कर रहे हैं, तो समान भूमिकाओं के लिए हमारे नौकरी विवरण देखें:
हमारे पास बहुत कुछ है! Paidwork जॉब्स पर सभी अलग-अलग श्रेणियों का अन्वेषण करें।
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इस नौकरी के लिए एक Paidwork कार्य उपलब्ध है। भर्ती छोड़ें और आज ही कमाई शुरू करें!
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