Truck Dispatchers schedule trips for freight deliveries, including scheduling drivers and routes. They serve as a central contact point for both truck drivers and customers, coordinating the shipping process. In this fast-paced job, Truck Dispatchers are responsible for multiple trucks, customers, drivers and routes, which requires extreme attention to detail. They also monitor trucks and drivers once they’re en route, and they help if an issue arises with a pickup or delivery. Truck Dispatchers work for trucking organizations of all sizes, from small local businesses to large nationwide companies.
Que fait un Truck Dispatcher ?
A competent Truck Dispatcher needs to be highly detailed and work well under pressure to coordinate lots of changing factors.
Responsabilités
Un Truck Dispatcher doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Truck Dispatcher doit être capable d'exécuter :
Managing truck drivers’ schedules and routes
Scheduling freight to be picked up and delivered
Providing shipping details to customers
Reviewing logs of truck drivers
Documenting all calls, deliveries, routes and times for pickups and deliveries
Completing paperwork related to shipments, such as invoices
Compétences requises
Un Truck Dispatcher compétitif aura certaines compétences et qualifications, notamment :
Knowledge of trucking regulations and laws
Understanding of how shipping, trucking and logistics work
Analytical skills to problem-solve and coordinate difficult situations
Ability to handle upset customers
Technology skills, particularly in transportation management software
Strong organizational and time management skills
Offres similaires
Si vous recrutez pour des postes liés à un Truck Dispatcher, consultez nos descriptions de poste pour des rôles similaires :
