A salon manager works to make a salon as profitable as possible. This begins by ensuring that the salon has highly trained, professional staff on-site during all hours of operation to provide services. They also establish customer service standards for staff to follow and step in to perform services during busy times. Through careful ordering, they keep supplies and products well-stocked without wasting money on excess inventory. To promote the salon, they may create social media posts, run ads in local publications, hold special events or cross-promote with other local businesses.
Que fait un Salon Manager ?
A salon manager keeps salons running smoothly and fosters an environment where employees enjoy working and clients receive top-notch service.
Responsabilités
Un Salon Manager doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Salon Manager doit être capable d'exécuter :
Recruiting, hiring, training and coaching salon staff
Inventorying salon supplies and reordering as needed
Monitoring staff’s completion of continuing education requirement needed to maintain licensure
Marketing the salon to attract new customers
Performing salon services for customers as needed
Compétences requises
Un Salon Manager compétitif aura certaines compétences et qualifications, notamment :
Organizational skills to track inventory, create schedules and handle other clerical tasks
Effective oral communication skills to interact with staff and clients
Interviewing skills to recruit quality candidates for open positions
Ability to use spreadsheets, customer management software and word processing programs
Basic knowledge of accounting to track purchasing expenses and work within a budget
Adequate written communication skills to develop policies, craft social media posts and perform other writing tasks
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