Sales Representatives typically work for corporations across industries as members of the sales department. They work closely with other Sales Representatives to follow up on leads, answer customer questions and meet sales quotas. Their job is to maintain relationships with customers or business partners to inform them of new products or services, discounts or product recalls. They may also be responsible for helping customers process payments for products or services over the phone or administer refunds.
Que fait un Sales Representative ?
A Sales Representative, or Salesperson, is responsible for using their knowledge of company products or services to connect with consumers and generate sales for their employer. Their duties include developing sales pitches to sell products or services, making cold calls to sales leads or taking calls from prospective customers and maintaining documentation of their sales like invoices or client contracts.
Responsabilités
Un Sales Representative doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Sales Representative doit être capable d'exécuter :
Be knowledgeable about the product
Identify prospective customers, lead generation and conversion
Contact new and existing customers to discuss needs
Emphasize the features of products to highlight how they solve customer problems
Negotiate prices and terms and prepare sales agreements
Maintain contact lists and follow up with customers to continue relationships
Compétences requises
Un Sales Representative compétitif aura certaines compétences et qualifications, notamment :
Customer service skills to listen to the concerns of a customer and be able to address their needs
Interpersonal skills to work with a wide variety of people each day, build relationships and network
Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
Physical endurance, as Sales Representatives may need to be on their feet for long hours, spend a lot of time traveling between locations and carry heavy products
Offres similaires
Si vous recrutez pour des postes liés à un Sales Representative, consultez nos descriptions de poste pour des rôles similaires :
