Sales Engineers are a key part of the sales team for a technically complex product or service. They often work in business-to-business sales, outfitting other companies with equipment and technology to improve their operations, optimize customer satisfaction and increase profits. Sales Engineers meet with sales leads and customers to discuss how their products can fulfill the consumer’s technical needs.
Que fait un Sales Engineer ?
A Sales Engineer, or Customer Engineer, is a sales professional who specializes in understanding all of the technical aspects of a technical product and explaining them to potential consumers. Their duties include consulting on product development, explaining product features to customers during live demonstrations and negotiating contract terms.
Responsabilités
Un Sales Engineer doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Sales Engineer doit être capable d'exécuter :
Prepare and give technical presentations to explain to customers how the products and services work.
Work with the customers and Engineers to ensure the equipment meets the system requirements.
Communicate with the sales team to understand consumer demands and offer sales support where necessary.
Secure orders, guarantee product standards and assure product delivery.
Plan for modifications to products to meet consumer demands.
Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.
Compétences requises
Un Sales Engineer compétitif aura certaines compétences et qualifications, notamment :
Reliable technical background
Good marketing skills and business sense
Ability to work with others as a team
Ability to build client relationships easily
High-level organizational skills for maintaining sales territory
Self-confidence to support persuasion and sales efforts
Offres similaires
Si vous recrutez pour des postes liés à un Sales Engineer, consultez nos descriptions de poste pour des rôles similaires :
