Retail Sales Associates typically work in brick-and-mortar stores that sell products and merchandise directly to customers. They are responsible for ensuring customers have a positive and productive experience while in the store, by helping when needed and keeping the store looking clean, orderly and well-stocked. They may also write reports or handle inventory and deliveries, depending on the size of the store and the needs of the retail location. Most Retail Sales Associates perform a variety of duties that can shift day to day depending on the needs of the store.
Que fait un Retail Sales Associate ?
A Retail Sales Associate, or Sales Associate, helps customers find merchandise and purchase products in a store. Their duties include ensuring the store is appropriately stocked with merchandise, assisting customers as needed and performing transactions like sales and returns.
Responsabilités
Un Retail Sales Associate doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Retail Sales Associate doit être capable d'exécuter :
Greeting customers when they walk through the door
Building rapport through conversation and honest recommendations
Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
Inviting customers to search the company’s website for coupons and other ways to save money
Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
Compétences requises
Un Retail Sales Associate compétitif aura certaines compétences et qualifications, notamment :
Familiarity with POS (point of sale) systems and the ability to learn new technologies
Cheerful working attitude
Outstanding customer service skills
Ability to work a flexible schedule
Ability to upsell
Offres similaires
Si vous recrutez pour des postes liés à un Retail Sales Associate, consultez nos descriptions de poste pour des rôles similaires :
