Personal Shoppers might work for boutiques and other retail establishments to assist customers. Some Personal Shoppers work independently and find their own clients. They provide advice and purchase recommendations by listening to customer requests and using their product knowledge. Personal Shoppers also help with placing orders and troubleshooting any issues. A successful Personal Shopper helps build relationships with customers. Personal Shoppers typically promote sales and upsell customers by recommending higher-priced items.
Que fait un Personal Shopper ?
A Personal Shopper, or Personal Shopping Assistant, works directly with customers to help them select items that fit their needs. The duties in a Personal Shopper job description may include meeting with clients to understand what they need, selecting fitting items and helping clients decide between options.
Responsabilités
Un Personal Shopper doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Personal Shopper doit être capable d'exécuter :
Actively listening to customers and asking questions to understand their needs
Selecting products that match what the customer wants
Presenting several options and explaining the benefits of each
Recommending alternatives for discontinued products
Providing advice on purchases or helping customers choose
Checking product availability and ordering items
Compétences requises
Un Personal Shopper compétitif aura certaines compétences et qualifications, notamment :
An understanding of industry trends
Familiarity with the product line
Strong interpersonal skills, including active listening
Basic math and budgeting skills
Attention to detail to notice subtle differences between products
Computer literacy and comfort using POS and inventory management systems
Offres similaires
Si vous recrutez pour des postes liés à un Personal Shopper, consultez nos descriptions de poste pour des rôles similaires :
