Food Runners typically work for bars, restaurants or catering companies to make sure that patrons receive the correct orders within a timely manner. They work closely with Waiters and kitchen staff members to keep the expediting counter clear for new orders. Their job is to clean trays and tray holders in between use, transfer dishes from the expediting counter to serving trays and place food on the table in front of the appropriate diners. They may also interact with customers who need refills on drinks or additional menu items and take orders in the absence of Waiters.
Que fait un Food Runner ?
A Food Runner, or Server Assistant, is responsible for supporting waitstaff in carrying beverages and meal items to designated tables. Their duties include communicating with Waiters to determine their needs, carrying food items from the expediting counter to the right table and helping with cleanup duties after the conclusion of service.
Responsabilités
Un Food Runner doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Food Runner doit être capable d'exécuter :
Deliver food orders to customers quickly and accurately
Uphold sanitation and food safety principles
Bus tables by removing dirty dishes and trash
Check in with customers to ensure their experience is satisfactory
Relay reports of customer satisfaction to the management and relevant parties
Ensure patrons have all the appropriate tableware they need to properly enjoy their food
Compétences requises
Un Food Runner compétitif aura certaines compétences et qualifications, notamment :
A Food Runner must be able to multitask in order to ensure customers get their orders promptly
Food Runners will have to possess a high degree of organizational skills to easily locate tables and bar patrons to fulfill everyone’s orders
A Food Runner needs excellent communication skills to ensure they meet customers’ requests. Not only does the Food Runner have to listen to learn where the food needs to go, but they also have to communicate with the customers whether it’s checking on their satisfaction or taking an impromptu request.
Food Runners spend most of their shift standing, so they need to be able to remain on their feet for several hours straight. Additionally, they should be able to carry about 35 pounds easily.
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