Flight Attendants work on commercial and private airlines tending to passengers’ needs and answering any questions they have throughout the flight. They help passengers find their seats and conduct pre-flight checks to ensure the cabin is ready for takeoff. During the flight, they’ll monitor the plane for suspicious behaviors and will deescalate any disruptive situations. They’re highly trained to respond to emergency situations and will direct passengers to evacuation areas and perform CPR or First Aid practices if needed. If any medical or safety issues occur on the flight, the Flight Attendant will report this to their supervisor.
Que fait un Flight Attendant ?
A Flight Attendant, or Cabin Attendant, ensures passengers are safe and comfortable during a flight. Their main duties include performing safety checks before flights take off, offering food and beverages to passengers and demonstrating emergency procedures like putting on oxygen masks, buckling seat belts and using exit doors.
Responsabilités
Un Flight Attendant doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Flight Attendant doit être capable d'exécuter :
Demonstrating the use of emergency and safety equipment
Serving beverages, meals and snacks
Providing additional assistance to passengers with special needs
Reassuring passengers during aircraft turbulence
Administering first aid and medical care if required in the case of an emergency
Providing instruction, including emergency evacuation procedures, to passengers
Compétences requises
Un Flight Attendant compétitif aura certaines compétences et qualifications, notamment :
Attentiveness: In addition to being attentive to passenger needs, a Flight Attendant needs to be aware of any safety or security risks during the flight.
Communication skills: A Flight Attendant needs to be an excellent communicator and an attentive listener.
Customer-service skills: A Flight Attendant needs to be able to handle stressful situations with tact and resourcefulness.
Decision-making skills: A Flight Attendant must be able to make important decisions quickly in case of emergencies.
Physical stamina: A Flight Attendant needs to be able to carry, push and pull service items, open and close overhead bins and walk and stand for significant periods of time.
Offres similaires
Si vous recrutez pour des postes liés à un Flight Attendant, consultez nos descriptions de poste pour des rôles similaires :
