Caseworkers typically work for government agencies like social services to serve others the best they can. They keep detailed reports on their clients, which they update periodically to measure their progress. Their job is to help their clients gain access to rehabilitation programs to overcome substance addiction. They also help foster kids obtain benefits like healthcare and help individuals obtain financial aid to pay for schooling or medical treatment. They may also conduct home visits to ensure that their client has a stable home environment that benefits their progress.
Que fait un Caseworker ?
A Caseworker, or Welfare Worker, is responsible for helping adults, children and families find and obtain government resources like healthcare services, financial aid or counseling. Their duties include meeting with clients to identify their needs, using resources in the government, healthcare and financial service industries to offer assistance to their clients and communicating with their clients regularly.
Responsabilités
Un Caseworker doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Caseworker doit être capable d'exécuter :
Filing and maintaining case history reports
Interviewing clients to assess their situational needs
Determining which services and assistance are necessary
Serving as a liaison between the client and social, financial, health and legal services
Planning regular follow-ups to assess progress and additional needs
Developing a plan of action to improve the client’s well-being
Reviewing and modifying plans as circumstances change for the individual
Compétences requises
Un Caseworker compétitif aura certaines compétences et qualifications, notamment :
Active listening, to better understand the needs of their client so they can create a plan of action
Social context to understand the challenges and opportunities clients face
Written and verbal communication to interface with government organizations, courts/probate officers and essentials services
Critical thinking and decision making to plan the best course of action for their clients
Problem solving to improve the well-being of their clients through advocacy
Offres similaires
Si vous recrutez pour des postes liés à un Caseworker, consultez nos descriptions de poste pour des rôles similaires :
