A Carhop is responsible for attending to guests and ensuring their satisfaction throughout their meal. As the primary point of contact for guests, a Carhop will primarily determine the experience guests have during their visit to the eating establishment. For this reason, a Carhop’s primary responsibility is to provide excellent customer service at all times. A Carhop’s day-to-day responsibilities might include attending to guests, cleaning outdoor eating areas and emptying trash cans. Depending on the establishment, a Carhop may also perform their responsibilities on roller skates.
Que fait un Carhop ?
A Carhop, or Steward, is responsible for serving food and drinks to guests who remain in their vehicles rather than come into a restaurant. Their duties include taking orders, serving food and ensuring guests have a positive dining experience.
Responsabilités
Un Carhop doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Carhop doit être capable d'exécuter :
Accurately take orders
Ensure all food and drink meet company standards
Deliver food to guests who remain in their vehicles for their meals
Process credit card payments
Provide excellent customer service throughout a guest’s meal
Compétences requises
Un Carhop compétitif aura certaines compétences et qualifications, notamment :
Excellent organizational skills
Customer service skills
Basic understanding of math
Understanding of food safety and allergens
Understanding of restaurant sanitary practices
Offres similaires
Si vous recrutez pour des postes liés à un Carhop, consultez nos descriptions de poste pour des rôles similaires :
