Bussers work at dine-in restaurants to support servers in attending to the needs of customers and ensuring that dining areas are sanitary and attractive. They stack and clear away dishes to the kitchen to reduce the turnover time between parties and keep tables readily available for incoming customers. Bussers also wipe down menus, sweep underneath tables, refill salt and pepper shakers, fold napkins and polish silverware. Their role is to make it easier for servers to provide prompt service and make more sales by attending to as many tables as possible. They also help deliver food and drinks to tables.
Que fait un Busser ?
A Busser, or Food Runner, is in charge of setting and clearing tables at a dining establishment to provide a clean and tidy environment for restaurant patrons. Their duties include removing used dishes, re-setting silverware and filling beverages for diners.
Responsabilités
Un Busser doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Busser doit être capable d'exécuter :
Removing used plates, glasses, cutlery and napkins from tables after diners are done eating
Wiping up water spills, food stains and dirt from tables
Straightening out the tablecloth or replacing stained ones
Replacing cutlery and glassware in anticipation of new diners
Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table
Refilling drinking glasses with water
Bringing out meal orders if waitstaff are busy
Handling cleaning of the dining area at the close of day
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Compétences requises
Un Busser compétitif aura certaines compétences et qualifications, notamment :
Excellent customer service and people skills
In-depth knowledge of food sanitation and safety policies
Strong attention to detail
High energy levels
Ability to work in a team
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