Bankers provide services to customers within a bank. Bankers are often the first points of interaction for a customer when they enter the bank. Therefore, they must be able to create a welcoming environment for new and existing customers. While the tasks of Bankers may vary depending on how different financial institutions are structured, their main role is working closely with clients in determining and fulfilling their banking needs. A Banker discusses the advantages and disadvantages of their institution’s products and services while presenting these to cater to their clients’ personal needs. In some cases, they may be in charge of all aspects of a client’s portfolio, including loans, investments, and insurance.
Que fait un Banker ?
Bankers, or Banking Advisors, are bank employees who interact with clients on a daily basis. They build long-term relationships with clients through their expert knowledge about the products and services their institution offers. Their main duties include assisting clients with services such as creating savings and chequing accounts, providing them with loans, and moving money.
Responsabilités
Un Banker doit être capable de remplir diverses fonctions et responsabilités. Voici quelques fonctions et responsabilités qu'un Banker doit être capable d'exécuter :
Knowledge of the products and services offered by the bank, including mortgages, loans, chequing and savings accounts, auto loans, money market accounts, Guaranteed Investment Certificates (GICs), Registered Education Savings Plan (RESP), and bonds
Collection and gathering of information from both new and existing clients
Identifying and talking to prospective customers about products and services that best suit their needs
Opening bank accounts for new and existing customers, manage transactions, and close accounts when necessary
Building relationships with current and prospective clients as a foundation to promote their institution’s products
Resolving clients’ issues and perform administrative tasks such as documenting their information, and other related duties
Compétences requises
Un Banker compétitif aura certaines compétences et qualifications, notamment :
Thorough understanding of banking and financial solutions
Good interpersonal and excellent communication skills
Excellent numerical skills and working knowledge of banking software
Working knowledge of regulations and best practices regarding personal, commercial, or business banking
Excellent at spotting opportunities for a sales referral
Customer-focused approach to solving problems
Offres similaires
Si vous recrutez pour des postes liés à un Banker, consultez nos descriptions de poste pour des rôles similaires :
