Satellite Technician

از راه دور

💎 دیگر

A Satellite Technician installs and repairs satellite dishes, typically for internet or television signals. They are the point of contact with customers, showing up at the scheduled time and working quickly and safely to get people connected with their desired services. They also diagnose and resolve technical problems as they occur during service. A good Satellite Technician will be able to secure the faith of customers by setting up their service, answering questions and offering solutions in the form of upselling new products and describing current promotions. In this way, a Satellite Technician can drive sales and help retain customers for years.

یک Satellite Technician چه می کند؟

A Satellite Technician ensures that a satellite is installed or repaired properly.

مسئولیت ها

A Satellite Technician باید بتواند وظایف و مسئولیت‌های مختلفی را انجام دهد. موارد زیر برخی از وظایف و مسئولیت‌هایی است که یک Satellite Technician باید بتواند انجام دهد:

Traveling to customer homes to install, service and reposition satellite dishes as needed to ensure proper communication with satellites and ongoing service for the customer
Communicating with customers in a professional, friendly manner, answering questions about the satellite or services and resolving any complaints
Following safety procedures to prevent personal harm or damage to equipment when performing repairs or installations
Maintaining accurate records involving services requested and rendered, hours worked and miles driven
Performing troubleshooting when customers experience interruptions in their satellite signal
Staying informed of industry standards and participating in training programs

مهارت های مورد نیاز

نام رقابتی دارای مهارت‌ها و صلاحیت‌های خاصی است، از جمله:

Analytical and mathematical skills to effectively troubleshoot
Required certifications or licenses needed to install satellites according to local laws and company policies
Ability to read, comprehend and carefully follow detailed instructions, such as schematics and electrical diagrams
Ability to drive, carry equipment and stand for hours
Communication skills to facilitate effective dialogue with customers and colleagues and to generate reports
Manual dexterity and attention to detail to successfully perform installations and repairs

پیشنهادات مشابه

اگر برای موقعیت‌های مرتبط با Satellite Technician استخدام می‌کنید، به شرح وظایف ما برای نقش‌های مشابه مراجعه کنید:

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