A Retail Associate, or Sales Associate, is responsible for assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies and locating items for customers.
A Retail Associate باید بتواند وظایف و مسئولیتهای مختلفی را انجام دهد. موارد زیر برخی از وظایف و مسئولیتهایی است که یک Retail Associate باید بتواند انجام دهد:
- Welcoming and engaging with customers as they enter the store
- Assessing customers’ needs and suggesting solutions to their problems
- Working with cash registers and processing payments
- Setting and attaining sales goals
- Using upselling techniques to increase store sales
- Cleaning and restocking the store throughout the day, before opening and after closing
نام رقابتی دارای مهارتها و صلاحیتهای خاصی است، از جمله:
- Comprehensive understanding of the store products
- The ability to use a cash register
- Strong level of professionalism at work
- Patience when dealing with difficult customers
- Problem-solving and conflict resolution skills
