A Host, or Greeter, is responsible for welcoming customers to a food service environment and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.
A Host باید بتواند وظایف و مسئولیتهای مختلفی را انجام دهد. موارد زیر برخی از وظایف و مسئولیتهایی است که یک Host باید بتواند انجام دهد:
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties
نام رقابتی دارای مهارتها و صلاحیتهای خاصی است، از جمله:
- High school diploma or GED
- Prior customer service experience in the hospitality industry
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
