امور مالی > Billing Specialist
Billing Specialist
از راه دور
Billing specialists typically work for insurance companies or healthcare facilities to maintain accurate financial records and payment procedures. They work closely with customers, patients or company personnel to create invoices and check for calculation errors on invoices and other billing statements. Their job is to contact customers to remind them of upcoming payment deadlines and help customers find financial aid options to reduce their medical or insurance bills. They may also be responsible for converting medical code into a readable format and using software programs to organize payment data.
A Billing Specialist, or Billing Clerk, is responsible for overseeing the billing process for customers or patients. Their duties include processing payments on behalf of a customer or patient, maintaining organized financial records to aide reporting and calculating bill totals by looking through previous financial statements.
A Billing Specialist باید بتواند وظایف و مسئولیتهای مختلفی را انجام دهد. موارد زیر برخی از وظایف و مسئولیتهایی است که یک Billing Specialist باید بتواند انجام دهد:
- Searching each financial statement for any payment inconsistencies or errors
- Collaborating with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors
- Creating invoices and billing materials to be sent directly to a customer or patient
- Inputting payment history, upcoming payment information or other financial data into an individual account
- Finding financial solutions for patients or customers who may need payment assistance
- Informing patients or customers of any missed or upcoming payment deadlines
- Calculating and tracking various company financial statements
- Translating medical code if working in a medical setting
نام رقابتی دارای مهارتها و صلاحیتهای خاصی است، از جمله:
- Strong communication, including writing, speaking and active listening
- Great customer service skills, including interpersonal conversation, patience and empathy
- Good problem-solving and critical thinking skills
- In-depth knowledge of industry best practices
- Basic math, bookkeeping and accounting skills
- Organization, time management and prioritization abilities
- Ability to be discreet and maintain the security of patient or customer information
- Effective computer skills to input to use bookkeeping and account management software in a timely and efficient manner
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