Administración > Virtual Assistant
Virtual Assistant
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Virtual Assistants typically work for corporations from a remote area, enabling them to complete their job duties at home. They work closely with company employees using email, phone or video chat technologies to enter data into spreadsheets or update office calendars. Their job is to answer customer phone calls and oversee transfers, create memos or newsletters and assist with planning travel details. They may also be responsible for helping their employers maintain social networking platforms or customer support channels.
A Virtual Assistant, or Virtual Administrative Assistant, is responsible for providing remote assistance to business management professionals. Their duties include conducting research and organizing data, interacting with customers or clients on their employer’s behalf and performing additional clerical duties like updating calendars or sorting documents.
Un Virtual Assistant debe ser capaz de cumplir con varias funciones y responsabilidades. Las siguientes son algunas funciones y responsabilidades que un Virtual Assistant debe ser capaz de ejecutar:
- Answer emails and phone calls from customers.
- Make travel arrangements.
- Schedule appointments.
- Make cold calls to generate leads from a provided spreadsheet.
- Create content to post on the company’s social media channels.
- Conduct online research to find address and contact details for a given list of companies.
Un Virtual Assistant competitivo tendrá ciertas habilidades y calificaciones, incluyendo:
- High school diploma or GED
- Bachelor’s degree preferred in some roles
- Over three years of experience in a Virtual Assistant role
- Familiarity with latest workplace technologies, including VoIP, online calendars and desktop sharing
- Working knowledge of spreadsheet and word-processing program
- Excellent multitasking, time management and organizational skills
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