A Sales Assistant, or Sales Associate, works on the sales floor providing assistance directly to customers. Their duties include greeting customers who enter the store, managing the cash register or point of sale system and helping customers find products in their store.
Un Sales Assistant debe ser capaz de cumplir con varias funciones y responsabilidades. Las siguientes son algunas funciones y responsabilidades que un Sales Assistant debe ser capaz de ejecutar:
- Greeting customers and offering assistance
- Recommending products or merchandise to help customers
- Answering questions and addressing concerns
- Informing customers about sales, promotions and policies
- Stocking merchandise and creating displays
Un Sales Assistant competitivo tendrá ciertas habilidades y calificaciones, incluyendo:
- The ability to communicate effectively
- The ability to read, write, and perform basic math
- A professional appearance
- A concern for others and a desire to help
- Knowledge of point of sale systems
- Strong customer service skills