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Retail Sales Associate
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Retail Sales Associates typically work in brick-and-mortar stores that sell products and merchandise directly to customers. They are responsible for ensuring customers have a positive and productive experience while in the store, by helping when needed and keeping the store looking clean, orderly and well-stocked. They may also write reports or handle inventory and deliveries, depending on the size of the store and the needs of the retail location. Most Retail Sales Associates perform a variety of duties that can shift day to day depending on the needs of the store.
A Retail Sales Associate, or Sales Associate, helps customers find merchandise and purchase products in a store. Their duties include ensuring the store is appropriately stocked with merchandise, assisting customers as needed and performing transactions like sales and returns.
Un Retail Sales Associate debe ser capaz de cumplir con varias funciones y responsabilidades. Las siguientes son algunas funciones y responsabilidades que un Retail Sales Associate debe ser capaz de ejecutar:
- Greeting customers when they walk through the door
- Building rapport through conversation and honest recommendations
- Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
- Inviting customers to search the company’s website for coupons and other ways to save money
- Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
Un Retail Sales Associate competitivo tendrá ciertas habilidades y calificaciones, incluyendo:
- Familiarity with POS (point of sale) systems and the ability to learn new technologies
- Cheerful working attitude
- Outstanding customer service skills
- Ability to work a flexible schedule
- Ability to upsell
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