A Personal Shopper, or Personal Shopping Assistant, works directly with customers to help them select items that fit their needs. The duties in a Personal Shopper job description may include meeting with clients to understand what they need, selecting fitting items and helping clients decide between options.
Un Personal Shopper debe ser capaz de cumplir con varias funciones y responsabilidades. Las siguientes son algunas funciones y responsabilidades que un Personal Shopper debe ser capaz de ejecutar:
- Actively listening to customers and asking questions to understand their needs
- Selecting products that match what the customer wants
- Presenting several options and explaining the benefits of each
- Recommending alternatives for discontinued products
- Providing advice on purchases or helping customers choose
- Checking product availability and ordering items
Un Personal Shopper competitivo tendrá ciertas habilidades y calificaciones, incluyendo:
- An understanding of industry trends
- Familiarity with the product line
- Strong interpersonal skills, including active listening
- Basic math and budgeting skills
- Attention to detail to notice subtle differences between products
- Computer literacy and comfort using POS and inventory management systems
