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Finanzas > Bank Teller
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Bank Teller

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Bank Tellers are professionals who provide excellent service to bank customers. They perform a number of duties, including handling routine tasks, such as accepting deposits, processing payments and disbursing withdrawals to customers. Bank Tellers handle customer inquiries and requests and make recommendations on services and products offered by the bank. They also perform basic customer service tasks, such as answering phones and forwarding customer requests to Bank Managers.
¿Qué hace un Bank Teller?
A Bank Teller, or Bank Clerk, helps customers with routine financial transactions. Their day-to-day duties include making deposits, handling withdrawals and issuing money orders or cashier’s checks to bank customers.
Responsabilidades
Un Bank Teller debe ser capaz de cumplir con varias funciones y responsabilidades. Las siguientes son algunas funciones y responsabilidades que un Bank Teller debe ser capaz de ejecutar:
  • Recording transactions, which involves logging checks and preparing transaction reports
  • Counting and packaging currency
  • Reconciling cash drawers
  • Opening new accounts and helping with loan applications
  • Exchanging foreign currency
  • Promoting the bank’s products and services, such as checking and savings accounts, loans, certificates of deposit (CDs) and credit cards
  • Keeping customers’ personal information confidential
  • Communicating with other bank team members
Habilidades requeridas
Un Bank Teller competitivo tendrá ciertas habilidades y calificaciones, incluyendo:
  • Written and oral communication skills to handle inquiries and keep accurate records
  • Organization skills to keep their workstations and drawers tidy and easily accessible
  • Time-management skills to complete assigned duties during a work shift
  • Teamwork skills to assist other Tellers and bank personnel as needed
  • Multitasking skills to quickly shift from transaction to transaction
  • Arithmetic skills to count money accurately
  • Computer literacy to access account information and process transactions
  • Working knowledge of bank policies regarding topics such as filing suspicious activity reports and customer identification
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