A Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.
A Supervisor should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Supervisor should be able to execute:
- Managing the workflow of their employees, creating team schedules and delegating tasks
- Assessing the work performance of their employees and identifying areas that need improvement
- Ensuring that business goals, deadlines and performance standards are met
- Training and onboarding new hires to make sure they understand their roles
- Setting goals for workers and making sure they comply with the company’s plans and vision
- Recommend new employees to the human resources team based on an assessment of their performance
A competitive Supervisor will have certain skills and qualifications, including:
- Advanced leadership and team management skills
- Attention to detail and problem-solving skills
- Strong written and verbal communication
- Expertise in a specific industry
- Time management and organizational skills
- Ability to maintain a consistent teamwork mentality