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Sale > Store Clerk
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Store Clerk

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Store Clerks work in physical retail locations to facilitate sales and other customer interactions. Their role is to provide a hospitable shopping environment for customers to encourage people to make purchases. Store Clerks organize merchandise in attractive displays, keep the store clean and organize additional inventory for easy restocking. Handling money is one of the main responsibilities of Store Clerks, who must access different forms of payment, provide correct change and organize receipts. When completing sales, handling returns and exchanges or responding to complaints, Store Clerks adhere to company policies and communicate with Store Managers to resolve issues.
What does a Store Clerk do?
A Store Clerk, or Store Associate, provides in-store assistance to customers browsing inventory or checking out items. Their duties include welcoming customers to the store, answering questions about products and using a cash register to process purchases.
Responsibilities
A Store Clerk should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Store Clerk should be able to execute:
  • Receive customers and assist them with the selection of merchandise
  • Greet, interact and monitor customers to assist the store in loss prevention
  • Display and organize products in a store for the customers to locate easily
  • Help customers in billing and payment processes at the stores counter
  • Maintain the outlook of the store through dusting, cleaning and restocking merchandise on the shelves
  • Help with preparation for displays, trade shows and windows
Required Skills
A competitive Store Clerk will have certain skills and qualifications, including:
  • Good verbal communication and interpersonal skills
  • Excellent customer service skills
  • Exceptional work ethic and strict adherence to company policy and sales goals
  • Ability to work flexible hours and multitask in a fast-paced environment
  • Ability to work in a team and independently with minimum supervision
  • Willingness to learn about new items and procedures quickly
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