A Sales Manager , or Sales Department Manager, is responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among Sales Representatives.
A Sales Manager should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Sales Manager should be able to execute:
- Overseeing local and regional sales, promotions and campaigns
- Planning and directing the hiring and training of new Sales Representatives
- Directing and coordinating all sales activities locally and regionally
- Preparing sales budgets and projections and approving expenditures
- Tracking and analyzing sales statistics based on key quantitative metrics
- Handling and resolving customer complaints regarding a product or service
A competitive Sales Manager will have certain skills and qualifications, including:
- Ability to set sales targets and achieve them effectively
- Strong analytical skills to identify trends and sales patterns
- Ability to guide and mentor sales representatives
- Planning, organization and problem-solving skills
