A Sales Associate, or Retail Sales Associate, is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
A Sales Associate should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Sales Associate should be able to execute:
- Welcoming customers into the store
- Staying knowledgeable about our range of beauty and skin products
- Explaining to customers the best products for their needs
- Recommending related products to increase customers’ options and enrich the shopping experience
- Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results
- Promoting special sales, offers and awareness of store loyalty program
A competitive Sales Associate will have certain skills and qualifications, including:
- High school diploma or GED
- In-depth knowledge of beauty and skin products
- Excellent sales and communication skills
- Working knowledge of POS payment systems
- Valid Class-A driver’s license