A Programmer Analyst, or Programmer Systems Analyst, develops and maintains company software programs. Their duties include meeting with upper management professionals and IT personnel to determine their employer’s IT needs, responding to employee requests to troubleshoot software problems and drafting instructional documents to help employees navigate company intranets.
A Programmer Analyst should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Programmer Analyst should be able to execute:
- Develop and distribute applications and software, including patches per guidelines set by management
- Quickly respond to support tickets from customers and departments according to company procedures
- Maintain the company website and update daily to ensure secure and smooth function
- Maintain and update the company intranet
- Monitor new network documentation for accuracy
- Migrate applications, both in-house and client-based, as needed to ensure smooth transitions
A competitive Programmer Analyst will have certain skills and qualifications, including:
- Ability to multitask
- A proactive approach to software, maintenance, security and applications
- Ability to create effective support documentation
- Strong oral and written communication skills
- Ability to develop application software and add it to appropriate distribution networks
