Administration > Program Assistant
Program Assistant
Remote
Program Assistants typically work for non-profit organizations, corporations, healthcare organizations and educational institutions to ensure programs run smoothly for both staff and participants. They work closely with other employees to develop program schedules, oversee budgeting expenses, connect with event venues and write instructional documents. Their job is to answer phone calls, make copies and update participant files as needed. They may also be responsible for having one-on-one meetings with participants to answer questions and learn more about how they can improve future programs.
A Program Assistant, or Program Support Assistant, is responsible for providing administrative support to team members throughout the planning and implementation of educational, charitable or professional programs. Their duties include communicating between program participants and managerial staff, creating and updating program schedules and assisting in the planning and managing program events.
A Program Assistant should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Program Assistant should be able to execute:
- Preparing documentation for grants
- Managing online resources
- Managing the Program Manager’s calendar
- Processing payments for vendors and suppliers
- Responding to emails and answering calls
- Compiling and sending bulk mailings
A competitive Program Assistant will have certain skills and qualifications, including:
- Excellent time management skills
- Strong inclination for customer service
- Excellent interpersonal skills
- Ability to pay attention to detail
- Creative thinking
- Excellent phone etiquette
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