Administration > Office Representative
Office Representative
Remote
Office Representatives are almost always employed in-house, although they may sometimes work with an agency as a temporary to fill in-demand positions. They handle a wide range of administrative tasks and customer service responsibilities throughout their day. Most importantly, an Office Rep will often be the first employee seen by customers entering the office. As a result, they’re primarily responsible for creating a positive first impression on all guests — not only customers but also other staff, delivery people, potential investors and anyone else who does business with a company.
An Office Representative, or Office Rep, is an administrative professional assigned to various administrative work in the office. Their duties include managing lines of communication, handling correspondences and receiving or sending packages on behalf of the company.
A Office Representative should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Office Representative should be able to execute:
- Answering phone calls
- Responding to general emails
- Greeting people as they enter the office
- Sending and receiving packages or mail on behalf of the company
- Sorting documents
- Updating records
A competitive Office Representative will have certain skills and qualifications, including:
- Ability to manage and organize large amounts of paperwork
- Understanding of HIPAA regulations, in some cases
- Strong organizational skills
- Excellent communication skills
- Ability to multitask
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