A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.
A Key Holder should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Key Holder should be able to execute:
- Opening and closing the store every day
- Managing the store’s security alarm system, including ensuring it’s in perfect condition, enabling it and disabling it when necessary
- Storing and protecting the security alarm codes, changing them when necessary
- Making sure that the store is always clean and properly organized
- Assisting store cashiers at peak periods
- Attending to customer requests or inquiries in the store
A competitive Key Holder will have certain skills and qualifications, including:
- Excellent organizational skills
- Excellent time-management skills
- Basic computer skills
- Good interpersonal and people skills
- Top-notch customer relation skills
- Excellent written and verbal skills