Human Services

Remote

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Human Services professionals are employed by community programs, mental health clinics, addiction treatment centers, group homes and other human welfare organizations to teach clients about coping and life skills that they can apply to their specific situation. Their role is to act as a resource that clients can rely on when they are struggling as they try to improve their life. Human Services employees coordinate group sessions where their clients can build a support system and encourage them to develop healthy relationships with others in their community. They assist with resolving conflicts, finding housing, facilitating custody agreements and pursuing goals.

What does a Human Services do?

A Human Services professional, or Client Advocate, is responsible for assisting people having emotional, financial, mental, physical and social problems that put them at risk for negative outcomes. Their duties include providing peer counseling to clients, referring them to community resources and accompanying clients to treatment.

Responsibilities

A Human Services should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Human Services should be able to execute:

Providing transportation for clients to and from appointments
Observing or supervising parent and child visits
Providing direct care services and support to clients to ensure they are well fed, cared for, in good health and included in decisions
Assisting in the planning and delivery of services and programs for youth, families, seniors, the homeless, volunteers and community groups
Assessing individual and family needs, determining eligibility and identifying appropriate services

Required Skills

A competitive Human Services will have certain skills and qualifications, including:

Active listening: This is one of the most important skills required for working in Human Services. A worker must be able to listen to and understand each individual while assuring that person that they are there to help.
Critical thinking: Rather than simply absorbing the needs and opinions of their clients, workers should take an objective overview of the situation in order to recommend the best course of action.
Empathy: People working in Human Services must strive to truly understand and relate to each individual.
Ability to set boundaries: Because workers may deal with emotional situations and difficult circumstances, they must set boundaries to avoid becoming personally involved with those they are helping.

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