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Support > Door Person
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Door Person

Remote
⚡ Support
⚡ Support
The job description for a Door Person can be as simple or layered as the employer and clientele demands. Core tasks include basic security monitoring and greeting residents and guests as they enter and leave the premises. But a Doorman also plays a significant role in customer service and hospitality. As the point person for delivery people, vendors, diners and hotel guests, a Door Person heavily influences how people perceive a business, its staff and other guests or occupants.
What does a Door Person do?
A Doorperson, also commonly known as a Doorman, usually works at the front of a business or apartment complex, providing security and customer service. The top duties to consider including in your Doorperson job descriptions include checking identification, screening residential visitors, and carrying luggage or packages.
Responsibilities
A Door Person should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Door Person should be able to execute:
  • Opening and closing doors
  • Accepting packages
  • Helping residents with their luggage
  • Assisting residents and/or guests to their card, ride-share or taxi
  • Screening visitors or customers by checking IDs and comparing identification to guest lists
  • Acting as security or assisting full-time security guards in removing unruly patrons
Required Skills
A competitive Door Person will have certain skills and qualifications, including:
  • Strong attention to detail
  • Physical stamina to sit and remain upright for long periods of time, lift bags and packages and maneuver doors
  • Familiarity with security equipment, such as cameras and monitors
  • Knowledge of crucial safety protocols
  • Friendly demeanor and robust communication skills
  • Affinity for customer service
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If you're recruiting for positions related to a Door Person, see our job descriptions for similar roles:
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