Director of Operations

Remote

🚀 Administration

A Director of Operations is tasked with managing a company’s daily activities. This involves working closely with department heads and upper management personnel to identify ways to increase sales, boost employee retention and maintain customer satisfaction. When necessary, a Director of Operations will redirect department heads toward more efficient procedures that will ultimately promote business growth. They may also be responsible for setting budgets or financial goals for individual departments. Overall, they must ensure all members of the company are well-versed in the actions necessary for company success.

What does a Director of Operations do?

A Director of Operations, or Director of Business Operations, is responsible for overseeing a company’s operating procedures. Some of their main duties include reviewing company documents regarding communication and productivity, working with the HR department to implement hiring procedures and communicating with upper management to improve company operations.

Responsibilities

A Director of Operations should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Director of Operations should be able to execute:

Defining, implementing and revising operational policies
Developing and executing new growth directives
Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
Collaborating with human resources to develop and implement staff evaluation parameters
Communicating with departmental heads to develop financial plans and ensure company-wide compliance
Monitoring company revenue margins and conducting budget reviews to maximize profits

Required Skills

A competitive Director of Operations will have certain skills and qualifications, including: