A Computer Technician, or Computer Support Technician, is responsible for maintaining computer systems within a business setting. Their duties include installing computers, routers and other hardware, updating or repairing existing systems and troubleshooting problems with hardware.
A Computer Technician should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Computer Technician should be able to execute:
- Paying close attention to the user’s description of their computer problem and asking questions to identify the problem and determine how to solve it
- Training users on how the use of new hardware or software
- Testing and evaluating the organization’s computer network
- Troubleshooting network problems and individual user hardware or software problems
- Setting up or repairing computer hardware and other associated devices such as printers and scanners
A competitive Computer Technician will have certain skills and qualifications, including:
- Communication skills
- Listening skills
- Customer service skills
- Problem-solving skills
- Analytical skills
