A Clerk, or Bookkeeper, is responsible for performing administrative tasks to support daily business operations. Their duties include responding to phone calls or emails, maintaining an organized filing system and restocking office supplies as needed.
A Clerk should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Clerk should be able to execute:
- Updating and storing business files to ensure they are accurate and accessible for other employees
- Typing reports, letters and other business documents
- Sorting mail and responding to it or distributing it to appropriate employees
- Answering telephone calls and emails and redirecting them to other employees when appropriate
- Issuing invoices and following up outstanding payments
- Taking dictations and minutes during meetings
A competitive Clerk will have certain skills and qualifications, including:
- Familiarity with common office processes, including filing, handling mail and directing telephone calls
- Computer literacy, including familiarity with common word processing, spreadsheet, database and basic accounting software
- Accurate and efficient typing skills for data entry, taking minutes and dictations, answering emails and typing letters and other documents
- Verbal communication for addressing other employees, customers and other business contacts
- Customer service for dealing with members of the public
- Organization and ability to multitask for filing and completing several clerical and administrative tasks at once
