A Billing Clerk, or Invoicing Clerk, is responsible for creating financial documents like credit memos and invoices for customers to receive. Their duties include processing bills from clients or customers, overseeing the review of monthly balances across departments and maintaining organized financial records of invoices and other documents.
A Billing Clerk should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Billing Clerk should be able to execute:
- Answering phones, responding to patient requests or transferring to the necessary department
- Processing medical bills by sending them to patients and insurance providers as necessary
- Accurate logging of payments received from providers and patients while maintaining current records and balances
- Maintain current records including billing addresses, contacting patients as needed
- Collecting co-payments or other fees upon admittance
- Help patients understand billing and charges for which they are responsible
- Follow up on delinquent payments and resubmit billing as needed
A competitive Billing Clerk will have certain skills and qualifications, including:
- Ability to multitask
- Great written and verbal communication skills
- Highly organized with great time-management skills
- Accurate 10-key abilities
- Strong customer service skills
- Works efficiently in a fast-paced environment