Bankers, or Banking Advisors, are bank employees who interact with clients on a daily basis. They build long-term relationships with clients through their expert knowledge about the products and services their institution offers. Their main duties include assisting clients with services such as creating savings and chequing accounts, providing them with loans, and moving money.
A Banker should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Banker should be able to execute:
- Knowledge of the products and services offered by the bank, including mortgages, loans, chequing and savings accounts, auto loans, money market accounts, Guaranteed Investment Certificates (GICs), Registered Education Savings Plan (RESP), and bonds
- Collection and gathering of information from both new and existing clients
- Identifying and talking to prospective customers about products and services that best suit their needs
- Opening bank accounts for new and existing customers, manage transactions, and close accounts when necessary
- Building relationships with current and prospective clients as a foundation to promote their institution’s products
- Resolving clients’ issues and perform administrative tasks such as documenting their information, and other related duties
A competitive Banker will have certain skills and qualifications, including:
- Thorough understanding of banking and financial solutions
- Good interpersonal and excellent communication skills
- Excellent numerical skills and working knowledge of banking software
- Working knowledge of regulations and best practices regarding personal, commercial, or business banking
- Excellent at spotting opportunities for a sales referral
- Customer-focused approach to solving problems
