Store Shoppers are responsible for ensuring that orders are fulfilled and delivered to meet customer expectations, and they must often complete multiple shopping tasks within predetermined time windows.
A Store Shopper should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Store Shopper should be able to execute:
- Accepting shopping order batches through cell phone apps
- Communicating with customers regarding orders via phone apps and text messages
- Verifying if requested items are available for purchase and coordinating substitutions with customers
- Utilizing application software to input item replacements and request refunds for customers
- Processing orders through grocery store and big box store checkout registers and terminals
- Using personal vehicles or store delivery vehicles to deliver customer orders
A competitive Store Shopper will have certain skills and qualifications, including:
- Good customer service skills when coordinating orders via app and text messages
- Physical strength to carry groceries and other items
- Multitasking skills when handling multiple orders
- Attention to detail to ensure customers receive correct orders
- Basic math and comprehension skills when reading orders and calculating payments
- Ability to adhere to food safety policies
