A Sales Assistant, or Sales Associate, works on the sales floor providing assistance directly to customers. Their duties include greeting customers who enter the store, managing the cash register or point of sale system and helping customers find products in their store.
A Sales Assistant should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Sales Assistant should be able to execute:
- Greeting customers and offering assistance
- Recommending products or merchandise to help customers
- Answering questions and addressing concerns
- Informing customers about sales, promotions and policies
- Stocking merchandise and creating displays
A competitive Sales Assistant will have certain skills and qualifications, including:
- The ability to communicate effectively
- The ability to read, write, and perform basic math
- A professional appearance
- A concern for others and a desire to help
- Knowledge of point of sale systems
- Strong customer service skills
