A Sale Associate, or Sales Clerk, is responsible for attending to customers in a retail environment and helping them make an informed purchase of the goods they need. Their duties include welcoming customers to the store and asking them about their purchasing needs, helping people find the right item and ringing up items at the register.
A Sale Associate should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Sale Associate should be able to execute:
- Provide outstanding customer service before and after a sale.
- Maintain high levels of customer satisfaction.
- Help customers determine their needs then provide proper recommendations to solve their problems.
- Ask all customers for referrals.
- Develop strong relationships with customers and look for opportunities to further expand their products.
- Take full advantage of company training sessions and literature to remain current with product offerings.
A competitive Sale Associate will have certain skills and qualifications, including:
- Self-motivated
- Strong communication skills
- Ability to learn quickly
- Ability to read people well
- Friendly personality
- General understanding of the sales process
