An Operations Manager, or Operations Supervisor, oversees a company’s organizational processes and operations to ensure productivity and quality. Their main duties include overseeing the recruiting and hiring process, improving productivity and efficiency and managing quality standards.
A Operations Manager should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Operations Manager should be able to execute:
- Long-term planning to support the company’s goals
- Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
- Assessing and analyzing departmental budgets to find ways to optimize profitability
- Inspiring and motivating employees through positive encouragement and incentive initiatives
- Communicating with stakeholders about shifting company priorities and projects
- Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
A competitive Operations Manager will have certain skills and qualifications, including:
- “Big picture” thinking to address top-level concerns
- Interpersonal skills to communicate with executives and staff employees
- Understanding of financial and budgeting processes and principles
- Strong personal and professional judgment
- Adaptability to respond quickly to a shifting reality and adjust initiatives and priorities
- Organizational skills and the flexibility to jump from priority to priority
