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Other > Fulfillment Associate
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Fulfillment Associate

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A Fulfillment Associate plays a crucial role in inventory management in your company’s warehouses. By performing Fulfillment Associate job duties, they ensure a smooth flow of goods from arriving delivery trucks to the warehouse storage area and to your customers. Having skilled Fulfillment Associates on your team helps your company ship orders quickly while ensuring that every package received contains the exact items your customers purchased in pristine condition. As a result, associates make a big impact on the level of service you deliver to your customers.
What does a Fulfillment Associate do?
The main responsibility of a Fulfillment Associate is to ensure that customer orders are quickly and accurately packed for shipping.
Responsibilities
A Fulfillment Associate should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Fulfillment Associate should be able to execute:
  • Offloading merchandise that arrives on delivery trucks
  • Moving and organizing new merchandise within the warehouse
  • Picking merchandise required to fulfill customer orders
  • Thoroughly inspecting picked merchandise for damage or other problems
  • Safely packaging merchandise for shipment
  • Double-checking shipment contents against work orders to ensure accuracy
Required Skills
A competitive Fulfillment Associate will have certain skills and qualifications, including:
  • Ability to operate forklifts, cherry pickers, hand trucks and other warehousing equipment
  • Enough physical strength to lift heavy boxes that may weigh 50 pounds or more
  • Strong reading and critical thinking skills to carry out work orders
  • Oral communication skills to effectively work alongside other members of the warehouse team
  • High-level listening skills to hear and remember instructions provided by the warehouse manager
  • Thorough knowledge of warehouse safety and health standards
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