A Courtesy Clerk, or Bagger, is responsible for ensuring customers have a positive shopping experience. Their duties include checking out and bagging items, carrying purchased goods to customers’ cars and keeping the store tidy, clean and organized.
A Courtesy Clerk should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Courtesy Clerk should be able to execute:
- Greet and welcome the customer in a polite and friendly manner.
- Monitor the supply of bags at cash registers and replenish as needed.
- Move misplaced items to their correct place and tidy shelves.
- Gather returned items from customer service or check-out counters and return to their appropriate places.
A competitive Courtesy Clerk will have certain skills and qualifications, including:
- Excellent oral communication skills for listening to questions and responding appropriately.
- Stamina and strength to walk and stand for extended periods of time.
- Knowledge of store layout and product location on the sales floor.
- Basic math and literacy skills for such tasks as counting items and reading labels.
- Good customer service skills.
- Persuasive and warm personality for guiding customers in choosing products to purchase.
