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PM > Chief Operating Officer
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Chief Operating Officer

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Chief Operating Officers work at large companies as part of their executive structure to ensure that the entire business structure can collaborate effectively and meet goals according to an overarching timeline and budget. They oversee the administrative roles in an organization, managing communications channels, supply chain steps and the overall taxonomy of a company. Chief Operating Officers delegate production, marketing and sales tasks to core teams while maintaining relationships with business partners, vendors and distributors. Their role is to keep a business’s key functions running smoothly by planning out the implementation of each smaller task that contributes to a company’s purpose.
What does a Chief Operating Officer do?
Chief Operating Officers, or Operations Directors, are in charge of guiding a company’s workflow strategy and organization of all essential business processes. Their duties include reviewing the efficiency of current business functions, planning changes and updates to day-to-day operations and collaborating with other executive staff to set and meet business objectives.
Responsibilities
A Chief Operating Officer should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Chief Operating Officer should be able to execute:
  • Supervising all daily operations of the company, including IT, marketing and sales
  • Preparing and presenting reports to the Chief Executive Officer
  • Working closely with the Chief Executive Officer and Chief Financial Officer on all matters related to the business
  • Performing employee reviews and developing corrective action plans if needed
  • Developing and implementing strategies, procedures and business plans needed to enhance company growth
  • Working with the executive team to set company performance goals
  • Cultivating and providing opportunities for rising talent within the organization
Required Skills
A competitive Chief Operating Officer will have certain skills and qualifications, including:
  • Bachelor’s degree in business administration or another relevant field
  • Master of Business Administration (MBA)
  • Solid understanding of staff management, industry specifics and business strategies
  • Excellent problem-solving and critical-thinking skills
  • Superior management and interpersonal skills
  • Ability to remain calm and focused in stressful situations
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