A Carhop, or Steward, is responsible for serving food and drinks to guests who remain in their vehicles rather than come into a restaurant. Their duties include taking orders, serving food and ensuring guests have a positive dining experience.
A Carhop should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Carhop should be able to execute:
- Accurately take orders
- Ensure all food and drink meet company standards
- Deliver food to guests who remain in their vehicles for their meals
- Process credit card payments
- Provide excellent customer service throughout a guest’s meal
A competitive Carhop will have certain skills and qualifications, including:
- Excellent organizational skills
- Customer service skills
- Basic understanding of math
- Understanding of food safety and allergens
- Understanding of restaurant sanitary practices